FAQ: Famous Cats & Dogs of Science
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

What grade will the pin rewards be?

Pin Quality - The “A Grade” or “Standard Grade” pins of those I receive from my manufacturer will be those going out to backers, these are the highest quality pins produced in the batch. Therefore any “B Grade” sometimes called “Seconds” pins will only be available at a reduced rate (due to the defects associated with this grading) after the campaign, and these B grade pins will not be going out to backers.

Last updated: March 23, 2024 11:26

Manufacturing Details

Enamel pin manufacturing for these designs may take up to 4 months, estimated reward shipping date for this campaign is August 2024. Please note, slight design changes are sometimes necessary to translate well from a 2-D design to a physical, handmade product and pins will not look exactly like the mockups.

Last updated: March 23, 2024 11:31

Project Timeline

14 days to receive funds & begin production - May 3rd

2-3 months for all pins to go through production and shipping to me in USA - July/August

7-14 days for quality control/packing - Mid August

Rewards shipping to you! - Late August

Of course in the event of any changes, I’ll be sure to notify you!

Last updated: March 23, 2024 11:35

How do I find out what projects I’ve pledged to?

Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

Last updated: March 27, 2024 13:55

How do I get free pins during Pintopia 2024?

Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024

Last updated: March 27, 2024 13:55

What do FREE Pintopia 2024 Pins look like?

Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like

Last updated: March 27, 2024 13:55

Where will I find production updates?

I will be posting them to backerkit as well as on my social medias (mostly instagram). If you have specific questions feel free to send me a message and I’ll get back to you as soon as I can!

Last updated: April 21, 2024 16:13

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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